Customer Messaging

Keep Every Customer Conversation in One Place

Manage Customer Conversations From One Inbox

Bring website leads, text messages, chat, and customer conversations together in one place so your team can respond faster without jumping between different apps.

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AI Tool Place unified inbox bringing text messages, website chat, email and customer conversations together in one place

One Inbox

Keep customer conversations organized in one place.

Conversation History

See previous messages and customer interactions when you respond.

Respond Faster

Give your team one place to see messages and keep conversations moving.

Be channel-agnostic.

No matter where it started, AI Tool Place keeps it organized.

Chat with context.

See the history of every conversation and interaction.

Get started in seconds.

Connect your channels and start messaging right away.

70% of customers prefer to message with businesses

- The Washington Post

MISSED-CALL TEXT-BACK

Turn Missed Calls Into Conversations

When you can't answer, AI Tool Place can automatically send the caller a text so they still get a response and your team has another chance to win the business.

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AI Tool Place missed-call text-back automatically turning missed customer calls into text conversations

Why Customers Choose Messaging

70%

Choose Messaging

When given the choice, 70% chose messaging over calling.

8X

Higher Response

Text messages can generate up to 8X the response rate of email.

95%

Read Within 3 Minutes

95% of text messages are read within three minutes of receipt.

3X

Higher Conversion

Reviews requested via text message vs reviews requested via email.

95%

of messages are read

Texts have a 99% open rate. 95% of those texts are read within 5 minutes.

10X

faster than calling

Text messaging is the new standard for quick and easy communication.

3X

Higher Conversion

Reviews requested via text message vs reviews requested via email.

95%

of messages are read

Texts have a 99% open rate. 95% of those texts are read within 5 minutes.

10X

faster than calling

Text messaging is the new standard for quick and easy communication.

Awesome Words

from clients

AI Tool Place unified inbox helps clients get to leads quicker so they don't lose business

Shannon Hanrahan

Realtor

"Clients used to message me on several platforms and it wasn't uncommon for me to go weeks before seeing their messages. Now I see them instantly, in the same message thread, so I'm able to serve my clients quicker, and better."

Robert Wills

AZ Plumber

"AI Tool Place helps me never miss another chat conversation with potential leads. It used to be a hassle finding customer's messages, now it's easy and they're all in one place."